The wife and I were on a long road trip when our car began to overheat and the check engine light came on, so we pulled in with no appointment. They were kind enough to take us right away, and not only solved the problem, but took the time and went far above and beyond anything we could have asked for. If we lived nearby, I would come back for everything since a kind and honest mechanic is nearly impossible to find.
Easy to deal with and honest! Place was clean, prices very reasonable and the manager was exceptionally helpful in explaining the work that actually needed to be done to my wife’s car. Rarely do I feel good after trips to have our vehicles maintained or repaired, and never have I been happy enough to give a positive review, but the Meineke in Gulfport is now our go to shop for any vehicle needs. Thanks for quickly getting us back on the road, at very reasonable price, and polite staff!
Great customer service and good prices. Was a very professional environment. Very clean waiting area as well as the restroom. Definitely going back to them and recommending them to friends and family.
Listen folks....please do not let this place over price you and then try to convince you that no one else can do the job for cheaper. Get a second opinion before you go with any auto mechanic establishment. I understand that you got to make your money but taking advantage of people who work hard for their money is a bit overrated. We went into this establishment on Saturday to get an estimate for a catalytic converter repair or replacement. Keep in mind we knew exactly what it was, we just wanted to know how much it would cost and if it was reasonable we were prepared to get it fixed. This man quoted us a price of almost $900. He was going to charge us $200 for one catalytic converter and $99 for labor for one (weld, cut, fit). Keep in mind we needed two catalytic converters. Then he wanted to charge $79 per O2 sensor w/ $98 labor (we need two). So all in all you want to charge $400 for just labor alone. He tells us that he discounted as much as he could and that we couldn't get the parts for any cheaper than what he is quoting. We told him that we will discuss it at home and if we decide to go with him we would bring it back. Now I know as a dealer they get parts for a penny on a dollar. For him to tell us that he has the best price and we couldn't get it anywhere else cheaper was a big red flag. The other red flag was the outrageous labor cost. My friend and I read him right. He was trying to hustle us. My friend went outside to talk on the phone and I was left in the waiting area inside. Do you know he came to tell me that he saw my friend on the phone outside and that he didn't know if we decided to go ahead and get the work done. Dude...we just told you that we had to go home and discuss the repair cost. We were only still there because we were waiting on them to rotate and balance his tires. About 10 minutes later my friend came back in to check on me. How about the man stopped him and asked him if he decided on getting the vehicle repaired. Now I'm irritated because not only did we tell you twice, we had to tell you the same thing a third time. Nothing had changed. We felt so uncomfortable that we literally ran up out of this establishment. We immediately went to Advanced Auto and the manager pulled up the exact number for the parts that he listed on his estimate. How about the parts were listed way lower than what he quoted. The manager told us that the man at that shop tried to nickel and dime us. Need to say we ordered a direct fit catalytic converter (no welding or cutting needed) and O2 sensor for $476. That is way cheaper than the quote of almost $900 this establishment tried to charge us. We also purchased gaskets for less than $4. We got am excellent deal. All we need to do was unbolt the old and bolt the knew parts. Labor cost us nothing. We could have went with another auto mechanic but we figured why not do it ourselves to avoid another unrealistic quote. All major parts have a warranty so if we purchased a bad part we can return it for a new part. The moral of the story is don't trust the estimate from this place. Do your research and get a second opinion because it can save you hundreds. I can't say anything good about our experience and we will not be visiting them again. Maybe they are good to other customers but we felt taken advantage of and with the dishonesty we received, we cannot trust someone like that to work on our vehicles. Integrity is the key to success.
Two very nice gentleman helped me get air in my C-Class rear tires which I couldn't figure out how to do not had the tools. I had tried three other places in truck stops over the past 400 miles and couldn't pay anybody enough money to fix it apparently. These guys got right on it and took care of it and got us back on the road back home to Myrtle Beach.THANK YOU and happy New Year.
Meineke Car Care Center is a US Car Repair based in Gulfport, Mississippi. Meineke Car Care Center is located at 15224 Creosote Rd, Gulfport, MS 39503, USA.
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