I have a foster pet from the Humane Society that didn't live through his illness. I am a teacher working from 7 to 3 everyday. When I called this funeral home, their opening hours are only to 3 o'clock. When I explained to the woman that I work until 3, she only said "Well, I don't know how you're going to make it work (to get the animal cremated), because you need to fill in the paperwork and we close at three". That response is neither professional nor conciliatory to someone who has lost an animal, even if it was under foster care. She offered no alternative solutions - like something as simple as emailing me the documents so that I can fill them in and send them back. Unbelievable - callous and apathetic. I have other words, but they aren't acceptable online.
I decided to wait a while before posting, and a month passed before I knew it. Simply to verify it wasn't an influx of emotion influencing my review. The staff could not have been more understanding in a time of distress following the death of our "girl dog" of almost 15yrs. From the first call to the office, arrival with Sandy, to making sure she went home with me the same day. I interacted with every member of the staff and not one showed anything other than compassion and care! They made me feel it was a true compassion for my loss, not compassion out of obligation. Fees were very reasonable and not pushy on anything. They wanted us to merely get what we wanted. There was no up selling which I have seen first hand at human funeral homes.
I cannot express enough gratitude for the exceptional service "A Pet's Memory" provided to my mother's baby girl, Ami, in her time of loss. Everything was handled with great care and extraordinary attention to detail. The poems and Bible Scriptures were a beautiful comfort. Thank you for making a very difficult time very special. It made our loss easier and I highly recommend this company.
Unfortunately, I had to use their services yesterday for a pet that my wife and I have had for 16 years. I can't describe how kind Linda and the other staff members I encountered (but don't recall their names, sorry!) were and how much they make you more comfortable with the whole process. I hate we had to meet, but I don't have any negatives whatsoever to say about my experience there. When the unfortunate day comes that we need them again, we will definitely be returning for their services. Would recommend to anyone!
We have shared our experience with anyone which has a beloved pet and is thinking of cremation. We highly recommend the services of A Pet's Memory! As we live in Alabama and choose to drive to the office in Mississippi, I know on at least two more occasions I will have to make that journey. When it is time to say goodbye to our boy dogs, Toby and Scooter, so they can meet up with their girl Sandy, on the other side of the Rainbow Bridge.
Very kind at the time of the loss of our beloved pup of 18 years. Would recommend a pets memory. Very professional and helpful
A Pet S Memory Pet Funeral Home And Crematory Inc is a US Funeral Home based in Gulfport, Mississippi. A Pet S Memory Pet Funeral Home And Crematory Inc is located at 1520 28th St, Gulfport, MS 39501, USA.
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