Since Rio has left pioneer credit has become very COLD like they could care less about you they keep sending letters to borrow money well I pay them 2 weeks early every month and I wanted to borrow 2500 and they wanted me to put up my car (bulls---) I will have them paid off soon and they don't have to worry about me coming back!!!!
Loan seeker beware! If you think you will get continued good service after the ink dries on that loan paperwork, think again!!
"I know you asked for a positive review but I have to say since Mariner Finance took over Pioneer credit Union I have had nothing but horrible customer service! The person who answered my call just now (5/18/17 @ 12:39 pm) could not find our account due to the incompetence of whoever entered my husband's ss# in your system entering it in wrong. Then she it seemed as if she could not be bothered to find a way to locate our account so that I could make the payment. Once I finally told her I just made a payment last month using his correct ss# & it is being reported on our credit report, she finally looked it up (somehow) and found it and begrudgingly took my payment. After she recorded the authorization, she asked if I wanted the confirmation # and gave it to me, then just hung up. No thank you for calling, no thank you for your business, no thank you for making your payment, no have a nice day, no nothing! Just click! & that is just 1 of my many stories of inferior Customer Service with Pioneer Credit/Mariner Finance! BTW, all my calls are recorded & stored via cloud storage as was this one & I since I know you will only post good reviews on your website, I will find other means to let people know about how customers are truly treated now that Mariner Finance has taken over Pioneer Credit. I used to rave about the customer service received at Pioneer when Ms. Tina and the others were there but now, I cannot wait to have you paid off so I no longer have to concern myself with the likes of you. "
I would give zero stars but that is not an option unfortunately. I submitted the following review to Pioneer Credit's website (knowing they will not publish it on there but wanting to make them aware)
I never had a problem with them
Pioneer Credit Company is a US Finance company based in Gulfport, Mississippi. Pioneer Credit Company is located at 512 Pass Rd, Gulfport, MS 39507, USA.
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