Happy New Year
Tim came out and did an excellent job on finding my plumbing issue. I thought I had a backed up washing machine drain, turned out, part of the pipe underground needed replacing. Tim did it fast and efficient and even gave me a clean out at the location. Tim was courteous, polite and professional. I would HIGHLY recommend Roto-Rooter to anyone. Roto-Rooter should be very proud to have such a polite and dedicated employee such as Tim.
Young man was so kind and best manners. You are the best.
After using another co as we had just moved in to our home and had a back up in our main line the service the other co didn't remedy the issue three weeks later I called Roto rooter . The experience was perfect , I called and a nice girl answered and explained that she would have someone out that next morning .. she called that morning as promised and a tech was quickly dispatched.Marvin ran a camera through the system and quickly found the bad section of main line . He jumped into action digging under the house till he fount the connection to cast iron , pulled the bad section out and replaced the line with updated material . Theses guys are the best . I would recommend them highly to anyone that needs any kind of plumbing work , from maintenance, to emergency . Thank you A+
Roto rooter is trash I called had them come out they did not know what the hell they was doing. Said it was a collapsed pipe. It in fact was not he then proceeded to say it needed pumped it did not need pumped but they had there buddy come pump it for 250$ all together it cost me 406$. Then it did the same thing again so I had someone come check my septic pump out guess what it was clogged up and overheating and shutting off. Therefore it couldn't keep up with the sewage intake and was backing up in the house. The guy that came out and actually fixed it took him 15 min to find the problem and it cost me 500$ all roto rooter of Gulfport is a rip off. So I put a reviewe on them and it was bad. Guess who called the son of the owner he was raising his voice telling me I was saying he ripped people off and that he even came back to cover the hole up he dug. Yep you heard it he said he done me a favor and covered the hole up so my daughter wouldn't fall in it. That's funny I could have swore that was part of the job. So then I put another review out there. Guess who called.the dad so I had to tell the story again and he said I will get back to you I promise you have my word and if roto rooter would give me him the 250$ for the pump truck he would then give it back. Well well guess who never called and I have not heard from any of them. So not only will they rip you off there word is trash. Do not use roto rooter..........UPDATE UPDATE UPDATE..........since this and many other reviews the owner has cut me a check back for the pump truck and he has apologized and said sorry for the trouble and the time it has taken to get this resolved.
You saved our holidays. Thank you for working with us,as a family member had eye surgery.
I was very impressed the service man who showed up was very polite and knowledgeable. Their price was more than fair when I compared on line.
Roto Rooter Plumbing Drain Services is a US Plumber based in Gulfport, Mississippi. Roto Rooter Plumbing Drain Services is located at 11197 Old Hwy 49, Gulfport, MS 39503, USA.
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