Ordered a dozen fox cookies and was disappointed with the first dozen. Y'all it looked like my one year old had done them! They were all different, not a single one was the same shape and some didn't even resemble the picture my coworker showed the young lady when she ordered and prepaid for these cookies. Even the young lady that she went to pick them up from said she wouldn't pay for them. So she had my coworker text her pictures of what we wanted and was suppose to show them to Melissa to be redone. A week went by and we went to pick up the cookies. We got there and the cookies weren't ready. There was talk about "fixing" the ones that were already made. Um no! There was no fixing that mess. When we finally gave up after going back and forth with Melissa we realized she was not going to help us so we just decided to get our money back. Melissa became so rude I was ready to tell her about herself. But I refrained. Y'all, I have never been treated like we were treated by a small business like we were treated much less by the owner herself!! She was so rude I will NEVER set foot in her bakery again and I urge you to do the same. I work in a small business and would never treat someone like she did if they didn't like the work I did. I would bend over backwards to make it right especially for the prices she charges! We'll just go with Fleur de lis like we should have in the first place.
Disappointment! To follow up on the review my husband posted 6 month ago about our wedding cake experience with Melissa's Bakery:
The cupcakes are always good! Just had a birthday cake made. There is also cookies, mini pies, gluten free goodies, and coffee!
I was thinking about getting my 21st birthday cake done by this bakery so I decided to go and try some cupcakes. I bought a chocolate cupcake with cream cheese icing. The cupcake was beautiful, it even had edible glitter on top but boy oh boy was that cupcake bland.. It had ZERO flavor. I only ate about a quarter of it and threw the rest away. The icing was flavorless and the cake was dry. How can cream cheese taste like air? Needless to say I will be searching elsewhere for my birthday cake.
I for one value honesty, hard work, kindness, and respect. Although they may work hard, I give them that, I certainly did not find any honesty, kindness, or respect for customers in this bakery. I take responsibility for ever putting the deposit down without being satisfied, my bad, but we were trying to support a local business we had heard so many good things about in the news paper and from friends. For the record, I stand behind every word my husband said in his review because it was the truth.
We had been holding on to this Melissa's gift card ever since it was issued to us because we did not want to give her our business. It was the principle of the matter, you know. When I finally decided to go spend this large sum of money to ship a few king cakes to some lovely ladies on the west coast, SURPRISE, the gift card would not work. Melissa had me get on the store phone so that she could sarcastically explain that she had "revoked our money on the gift card because my husband wrote a bad review about her store on Google, so we got our refund, honey." I told her that was against the law, and that you cannot take people's money because you do not like what their opinion of your service is. She replied, "Well, you just get your lawyer to meet mine at the courthouse then." I had to hang up on her out of disgust, and trying to keep my cool. I asked for my gift card back from the nice guy behind the counter and left the store.
I went in today to get prices for a groom's cake. The sweet girl at the counter sent the owner a picture of what I was looking for so she could price it. The owner said since she wasn't doing my wedding cake, that she wouldn't do the groom's cake. I've never heard of a bakery turning down business. I should've read the reviews before I even stepped foot in the place!
Melissas Bakery is a US Bakery based in Gulfport, Mississippi. Melissas Bakery is located at 15335 Dedeaux Road b, Gulfport, MS 39503, USA.
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